By: Whit Thiele

Bannockburn is excited to announce that we have officially become a SYSPRO Partner, enhancing our ability to deliver comprehensive ERP solutions to clients across North America. With a rich history of working with ERP systems and extensive experience with SYSPRO, this partnership marks a significant milestone in our journey. Here’s a look at how our new status as a SYSPRO Partner will benefit our clients, with a particular focus on the automotive manufacturing and agriculture sectors.

Why SYSPRO?

SYSPRO is a global leader in ERP software solutions, renowned for its flexibility and scalability in addressing the needs of various industries. Our decision to partner with SYSPRO stems from our deep understanding of ERP systems and our proven track record in implementing these solutions successfully. This partnership allows us to leverage SYSPRO’s robust software to provide enhanced service offerings to our clients.

Our Experience and Synergy

At Bannockburn, we have extensive experience with ERP systems, including significant expertise in SYSPRO. Over the years, we have collaborated with SYSPRO on various projects, gaining valuable insights into their software and developing strong synergies with their team. This experience has equipped us with the knowledge and skills needed to effectively implement and support SYSPRO ERP solutions.

Focus on Key Industries

Our partnership with SYSPRO will enable us to provide tailored ERP solutions with a special focus on two key industries:

• Automotive Manufacturing: Located in Windsor, Ontario, one of the largest automotive manufacturing hubs in the world, Bannockburn is well-positioned to address the unique needs of automotive manufacturers. We understand the complexities of this industry and are committed to helping our clients optimize their operations with SYSPRO’s advanced ERP capabilities.
• Agriculture: With our strong presence in the agricultural sector, particularly in Leamington, Ontario—home to the second largest greenhouse cluster in the world—we are dedicated to supporting agriculture companies in streamlining their processes and improving efficiency through SYSPRO’s ERP solutions.

What This Means for Our Clients

Becoming a SYSPRO Partner means that Bannockburn can now offer a comprehensive range of services, including:

• Enhanced ERP Solutions: Access to SYSPRO’s full suite of ERP software, tailored to meet the specific needs of our clients in the automotive and agriculture sectors.
• Expert Implementation: Our team of experienced consultants will provide seamless implementation and integration of SYSPRO ERP systems, ensuring minimal disruption to your operations.
• Ongoing Support: As a SYSPRO Partner, we are committed to offering continued support and guidance to help you maximize the value of your ERP investment.

By: Ethan Jeffery

In the heart of Leamington, Ontario—known for its vibrant agricultural industry—Bannockburn recently undertook an exciting project to create a custom ecommerce website and Content Management System (CMS) for a prominent agriculture company. The goal was to extend their existing ERP system and enhance their digital presence to better serve their customers and streamline their operations. Here’s how we approached the project and the successful outcomes we achieved.

The Challenge

Our client, a leading agriculture company based in Leamington, Ontario, required a robust ecommerce platform and CMS to integrate seamlessly with their existing ERP system. The company’s ERP system was integral to their operations, handling inventory management, order processing, and customer data. However, their online presence was outdated and lacked the functionality needed to support their growing business needs.

The primary challenges were:

• Integration Complexity: Ensuring the new ecommerce site and CMS worked harmoniously with the existing ERP system.
• Customization Requirements: Developing a platform tailored to the specific needs of the agriculture industry.
• User Experience: Creating an intuitive and user-friendly interface for both internal users and customers.

Our Approach

To address these challenges, we followed a structured approach:

1. Needs Assessment and Planning: We began by conducting a thorough analysis of the client’s existing ERP system, understanding their business processes, and defining the requirements for the new ecommerce platform and CMS. This included identifying key features needed for integration and customization.
2. Design and Development: Our team designed a custom ecommerce website that aligned with the company’s branding and industry requirements. The CMS was built to offer easy content management and integration capabilities with the ERP system. Key features included:
   • Real-Time Data Syncing: Seamless integration with the ERP for real-time inventory updates, order processing, and customer information.
   • Customizable Product Catalog: A flexible system for managing and displaying a wide range of agricultural products.
   • User-Friendly Interface: An intuitive design for both backend users and customers, ensuring a smooth browsing and purchasing experience.
3. Integration and Testing: We implemented the ecommerce site and CMS, focusing on integrating them with the ERP system. Extensive testing was conducted to ensure all functionalities worked as expected, including data syncing and user interactions.
4. Training and Support: We provided training for the client’s team to ensure they were comfortable using the new system. Ongoing support was also offered to address any issues and make adjustments as needed.

The Solution

The final solution provided several benefits:

• Enhanced Integration: The custom ecommerce platform and CMS were fully integrated with the existing ERP system, allowing for seamless data flow and efficient operations.
• Improved User Experience: The new site featured a modern design and user-friendly interface, enhancing the customer shopping experience and simplifying internal content management.
• Increased Efficiency: Real-time data syncing and automation of key processes streamlined order fulfillment and inventory management.

Results and Feedback

The implementation of the new ecommerce site and CMS led to significant improvements:

• Boosted Online Presence: The upgraded website attracted more customers and increased online sales.
• Streamlined Operations: Integration with the ERP system reduced manual work and improved operational efficiency.
• Positive User Feedback: Both internal users and customers reported a more intuitive and satisfying experience with the new platform.

By: Quinn Bowman

In the fast-paced world of ecommerce, website performance can make or break customer satisfaction and sales. Recently, Bannockburn had the opportunity to assist an ecommerce company grappling with performance issues that were negatively impacting their business. The main culprits? Weak Core Web Vitals and other crucial web performance metrics. Here’s how we assessed the situation, implemented solutions, and educated our client on improving their website’s performance.

The Challenge

Our client, an ecommerce company specializing in a wide range of products, was experiencing significant performance issues. Customers reported slow page loads, unresponsive interactions, and an overall frustrating browsing experience. These problems were traced back to poor Core Web Vitals scores, which are crucial for both user experience and search engine rankings.

Core Web Vitals are a set of performance metrics defined by Google to assess the quality of a user’s experience on a webpage. They focus on three key aspects:

• Largest Contentful Paint (LCP): Measures the loading performance of the largest content element visible in the viewport. Ideally, LCP should occur within 2.5 seconds of the page starting to load.
• First Input Delay (FID): Assesses the responsiveness of a page by measuring the time between a user’s first interaction (like clicking a button) and the browser’s response. A good FID score is less than 100 milliseconds.
• Cumulative Layout Shift (CLS): Evaluates visual stability by measuring unexpected layout shifts during the page load. A CLS score of less than 0.1 is considered optimal.

Our client's performance issues included slow LCP times, high FID, and significant CLS, all of which were contributing to a subpar user experience and lower search engine rankings.

Our Approach

To address these issues, we conducted a thorough performance assessment of the ecommerce website. Here’s how we tackled the problem:

1. Performance Audit: We used tools like Google Lighthouse and PageSpeed Insights to analyze the website’s Core Web Vitals and other performance metrics. This audit identified key areas for improvement, such as render-blocking resources, large image files, and inefficient JavaScript execution.
2. Optimizing LCP: We focused on improving the Largest Contentful Paint by optimizing the loading of critical resources. This involved compressing and resizing images, leveraging browser caching, and implementing lazy loading for offscreen images.
3. Enhancing FID: To improve First Input Delay, we streamlined the website’s JavaScript code. We reduced the impact of third-party scripts, deferred non-critical JavaScript, and optimized the code to ensure quicker responsiveness to user interactions.
4. Reducing CLS: We tackled Cumulative Layout Shift by ensuring that all elements had reserved space during the page load. This included specifying size attributes for images and videos and avoiding layout shifts caused by dynamic content.
5. Continuous Monitoring: After implementing these changes, we set up monitoring tools to track performance improvements and identify any new issues that might arise. Regular performance checks were scheduled to maintain optimal Core Web Vitals scores.

The Solution

Our targeted approach led to significant improvements in the ecommerce website’s performance:

• Faster Loading Times: The LCP improved, with the largest content elements loading more quickly, leading to a better user experience.
• Enhanced Responsiveness: The FID was reduced, making the website more responsive to user interactions.
• Stable Layouts: The CLS score decreased, minimizing unexpected layout shifts and providing a more stable visual experience.

Results and Feedback

The enhancements led to noticeable benefits:

• Improved User Experience: Customers enjoyed faster page loads and smoother interactions, reducing bounce rates and increasing engagement.
• Better Search Rankings: With improved Core Web Vitals, the website saw a boost in search engine rankings, driving more organic traffic.
• Increased Sales: Enhanced performance contributed to higher conversion rates and increased revenue for the ecommerce company.

By: Quinn Bowman

At Bannockburn, we understand that ERP implementations can be fraught with challenges, especially when dealing with custom solutions that fail to meet the evolving needs of a business. A recent case study exemplifies our expertise in turning around a complex and costly ERP project for a tool and die company in the automotive sector.

The Challenge

Our client, a prominent tool and die manufacturer specializing in automotive parts, is located in Windsor, Ontario—the epicenter of automotive manufacturing in North America. They faced significant hurdles with their custom ERP system. Initially, the project promised to revolutionize their operations with tailored features designed specifically for their manufacturing processes. However, reality soon set in. The ERP system became an expensive endeavor with mounting costs, growing complexity, and delays that threatened to derail its completion. The system’s intricacies made it difficult for the team to navigate, and despite considerable investment, it was clear the project was far from completion.

The custom solution had several common issues:

• Over-Complexity: The system was far too intricate, making it difficult for users to adopt and manage effectively.
• Cost Overruns: The budget exceeded initial estimates, causing financial strain.
• Project Delays: The development timeline stretched indefinitely, with no clear end in sight.
• Incomplete Features: Critical functionalities remained unfinished or unimplemented.

Our Approach

Recognizing the urgency of the situation, our team at Bannockburn conducted a comprehensive assessment of the company's needs. We worked closely with key stakeholders to understand their operational challenges and requirements. Our goal was to find a solution that would streamline their processes and enhance efficiency without the pitfalls of their current ERP system.

Assessment and Strategy:

1. Needs Analysis: We evaluated the core functionalities required by the business, focusing on essential features that would drive operational success.
2. Solution Identification: Based on our analysis, we identified an off-the-shelf ERP solution that matched the company's needs more closely than their custom system.
3. Implementation Planning: We developed a detailed implementation plan to transition from the custom solution to the new ERP system, ensuring minimal disruption to daily operations.

The Solution

We recommended and implemented an off-the-shelf ERP solution that aligned with the company’s requirements while offering robust, proven features. This solution was designed to be user-friendly, cost-effective, and scalable—addressing the key issues faced with the custom ERP system.

Key Benefits of the New ERP System:

• Simplicity: The new system was intuitive and easy to use, significantly reducing the learning curve for employees.
• Cost Efficiency: It came at a fraction of the cost of the custom solution, with a clear pricing structure and lower maintenance costs.
• Timely Deployment: The implementation was completed on schedule, with the system fully operational within a reasonable timeframe.
• Enhanced Functionality: Essential features were readily available, improving overall productivity and operational efficiency.

Results and Feedback

The transition to the off-the-shelf ERP solution was a resounding success. The company experienced immediate improvements in their operational workflow, with reduced complexity and costs. Employees quickly adapted to the new system, and management appreciated the timely and efficient implementation.

The client reported:

• Increased Efficiency: Streamlined processes and better integration with existing operations.
• Improved User Satisfaction: Employees found the new system easier to use and more effective in meeting their needs.
• Cost Savings: Significant reduction in ERP-related expenses and ongoing maintenance costs.